bB
bridget B
1 reviews | Active since Oct 2013
31 Oct 2015, 10:07
Enough is Enough
Good Day!I have had the worst experience with your service, your store, and call centre to the point where I would hand in my cell and tablet and walk away! I have now paid R2900 into your account on my overdue account and am still not connected, please reaserch this, as if I have to lodge one more complaint and not get a phone call back I'm might just do my head in! I will be in your store later and expect and explanation. My ID number ***Cell number ***Both referances: 23/10/2015 TELKOM TELK***F151023 (debited by you and paid by me on 26/10/2015 referance : ***. I have bank statement. I do expect good service for once and an apology and refund on the amount. Will be in Herm**** Store at 11am today
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
31 Oct 2015, 10:40Hello bibi5,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
Best regards,
Telkom's reply31 Oct 2015, 10:40
Official
Hello bibi5,
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
We apologise for the inconvenience caused.
We will escalate your query for further investigations and provide feedback at the soonest.
Your social media ***
Regards,
Wesley
Telkom Social Media Team
***
Best regards,