1 reviews | Active since Mar 2009
Endless waiting
I called into the Telkom 081 180 number and was greated by a very tired consultant who couldn't wait<br> to get rid of me. My query was around a contract advertised on the Telkom website. I wanted confirmation<br> on a contract as well to find out about any contracts on the new Samsung S6. The consultant then advised I need to speak to sales and transferred me to another agent who also couldn't help as it was not the sales department. I then waited 15mins and no answer from the sales area. Seems to me that Telkom is not interested in business or revenue since they don't have people to answer their phones. I guess I will now have to try another service provider. Your call centre does not seem to ever get things right Telkom. Catch a wake up.
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM147709
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.
Your reference number is SM147709
We apologize for any inconvenience caused.
Regards,
Eric
Telkom Social Media Team
***
Best regards,
