1 reviews | Active since May 2018
Endless issues with Telkom and Mondo!
I would personally recommend people do there homework before dealing with Mondo, and Telkom Mobile. I have been left with nothing but disappointment ever since opting to take out a Wifi package with these 2 service providers. To start off, after waiting more than a month for my package to be delivered when I was initially promised to receive it, in 14 working days. Things just got even better, I opted for a 20 GB Day - 20 GB Night Data package (bearing in mind the promotion was to double up your Data - meaning I would receive 40 GB Day and 40 GB Night) on a monthly basis, which I confirmed with the consultant I spoke to, +/- 5 times on the call (which you can confirm on your recordings). To my surprise I recently found out that the package captured for me was for only 20 GB Day - 20 GB Night. When I questioned Telkom they refer me to Mondo, when I call Mondo they refer me to Telkom. No accountability taken at all!!! Telkom needs to fetch their router and cancel this package with immediate effect!! as this is not what I signed up for! This is the 2nd time I'm lodging a complaint in the space of month!!! I no longer wish to do business with these service providers ever again!
