1 reviews | Active since Nov 2015
Endless issues - going to file complaint under CPA
After endless empty promises and delaying tactics and ineffective attempts at repairs I have now reached the end of my patience.<br> <br> Telkom has failed to repair my line and faults get closed by technicians without resolution.<br> <br> I expect a phone call - on my cell, don't follow the usual delaying tactic of phoning my landline in office hours! - (HP has my number) by 9am today at the latest or I will approach the ombudsman of the CPA for assistance.<br> <br> <br> Latest fault is: <br> 148ARK021215 and 21CRK081215 (2 lines)<br> preceded by 301CRK291115 which was closed without anyone even speaking to me<br> preceeded by 303CRK201115<br> <br> Other ones on my list (not complete list by a long way)<br> 1105CRK051015<br> 1249CRK051015<br> 532CRK081015<br> <br>
Thank you for making contact with us.
Please be assured that we have requested our fixed Team to follow up on the fault with Technicians and advise, they will be in contact with you.
Your reference number SM172012
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have requested our fixed Team to follow up on the fault with Technicians and advise, they will be in contact with you.
Your reference number SM172012
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
