bS
brent S
1 reviews | Active since Nov 2011
25 Mar 2015, 10:42
Endless issues from a simple request
Our company (Netgen) ordered two new lines for our offices (standard voice lines) which we want to be hunting to our main office number. We requested the hunting to be placed on our lines 2 weeks ago. Telkom sent a technician to our offices on Monday who told us he was the \wrong technician"for the job. Today Telkom called me after I sent them a furious email saying that they could now fix it remotely. Now"
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Telkom's replyOfficial
25 Mar 2015, 11:21Hello spendiff1984,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98747.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98747.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply25 Mar 2015, 11:21
Official
Hello spendiff1984,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98747.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your social media reference number is SM98747.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,