1 reviews | Active since May 2018
Endless delays in Refunding customers
I cancelled by Telkom service by the end of March and i am still currently being given the run around by the Call centre regarding refunding my deposit and the credit owed to me. Everytime i call them, i get some new excuse or story and the buck gets passed yet again. Telkom, take some responsibility and train your people better. I'm so glad i left your shoddy company
Hi Sam Okumu,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Hi Sam Okumu,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team