sS
saadeeq S

1 reviews | Active since Jul 2014

15 May 2021, 05:07

Endless billing problems

2 months of endless trouble with your call center and stores.

We were firat misinformed about how to transfer a mobile account into a new name.

We were then charged for a failed debit, debited incorrectly after sorting these issues out in store and now I was debited 2 weeks early.

I did not change my debit date.

Your representative cannot read or explain invoices.

I did NOT Authorise Telkom to take funds from my account before the last day of the month.

This is THEFT and will be reffered to the ombudsman if it's not resolved on this platform.

As a customer for 7 years with multiple mobiles and broadband connections, I can assure you that this will be our last contract with Telkom.

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