1 reviews | Active since Oct 2016
End of contract and still being ****** - Another Telkom story
<p>In November 2015 my contract with Telkom Mobile come to an end . In Jan 2016 the said SIM card was ******. Ever since then I have been trying stop Telkom from billing me. Since then I have been billed for a SIM I dont use. And this SiM is OUT of contract. I have submited 3 cancellation forms and suspensed my number. I call Telkom every week now for close to a year. I go to all the Telkom shops in Durban. I have tried every avenue. Yet I'm still ******.</p>
Hello
Please note that I was billed again for October. When your representive contacted me they were misinformed and unprepared. They wanted to cancel the incorrect number. She at first mentioned that the cancellation would cost me R 4050. I corrected her by indicating the number that needed to be cancelled. After that she realsied she was wrong and that the cancellation should have happened automatically. Then she promised to call me back. 10 working days have passed and no contact has been made. THE POOR SERVICE CONTINUES.
Hello
Please note that I was billed again for October. When your representive contacted me they were misinformed and unprepared. They wanted to cancel the incorrect number. She at first mentioned that the cancellation would cost me R 4050. I corrected her by indicating the number that needed to be cancelled. After that she realsied she was wrong and that the cancellation should have happened automatically. Then she promised to call me back. 10 working days have passed and no contact has been made. THE POOR SERVICE CONTINUES.