Empty upgrade promises - Explorer ****

I was phoned to upgrade my line to 40MB - and i would receive an Explorer. It is now 3 months later, i have been paying R1800.00 for 3 months now - called the branch 10 TIMES to inquire, and the same each time - no stock sorry!!! They NEVER get back to you, you CONSTANTLY have to phone THEM to follow up, even though they promise they will!!! I could have bought the Explorer CASH TWICE now with the new line cost - and here i sit, SLOW line - and NOTHING to show for it! <br> <br> I am SO sick and tired of Telkom and their empty promises. SO sick. As i write this - i have NO EMAIL, and NO ONE to contact to report the fault. Online doesn't accept the fault report due to 'server issues'! I was on hold yesterday for 40mins waiting for someone to answer - NOTHING!!!<br> <br> Thank you Telkom for taking my money without fail each month, and giving me NOTHING in return except loss in business revenue due to lack of email and service.