Empty Promises, Unable to Resolve my Network Issues

<p>Back in march, I complained on Hello Peter about the shoddy LTE that Telkom Mobile was providing me.</p> <p>https://www.hellopeter.com/telkom/reviews/lte-slower-than-2g- ********** </p> <p> </p> <p>I had complained about the same issue about 6 months before that on the old Hello Peter site.</p> <p> </p> <p>Each time I was told that they identified the issue to be with their network because the Tower was overloaded/oversold.</p> <p>Each time I was promised that Telkom would investigate and resolve my issue - even when I logged a cancellation I was promised that they would definitely address the issue with my tower (ref: ********** 3).</p> <p> </p> <p>I even went as far as purchasing an Antenna to boost my signal. While I get decent 3G speeds in the night and slow LTE speeds in the day, I am sick of having to constantly hop between network types to find the best speed/ping combination. </p> <p> </p> <p>If Telkom cannot provide an exact date that they will upgrade the tower, then I wish to cancel and refuse to pay any cancellation fees except the outstanding device amount. I will happily move on to RAIN's LTE network.</p>