EMPTY PROMISES LIKE HOLLARD LEGAL

I AM SO DISAPPOINTED BY TELKOM SAYING THEY WILL CALL ME BACK TO HELP ME WITH A RECHARGE VOUCHER THAT SAID IT WAS USED ALREADY WHEN I TRIED TO RECHARGE. I WAS ASKED ALL SORTS OF QUESTIONS FROM A TO Z AND TOLD SOMEONE WOULD CALL ME SHORTLY.I WAITED THE WHOLE DAY FOR NOTHING TO WASTE MY PRECIOUS TIME.I AM THINKING OF SENDING A COMMENT TO HELLO PETER ABOUT WHAT TELKOM DOES TO ITS CUSTOMERS. AND TO MAKE SOMETHING CLEAR, IT IS NOT THE FIRST TIME THEY [TELKOM] HAVE DONE THIS TO ME AND AS FOR HOLLARD LEGAL I CALLED THEM TODAY TO HEAR HOW FAR THEY ARE WITH MY MATTER AND THE RESPONSE WAS [I AM NOT WORKING IN THE LEGAL DEPARTMENT ANY MORE] AND I WAS GIVEN A NUMBER TO CALL AND ALSO TOLD ANY ONE WHO WOULD ANSWER THE CALL WOULD BE ABLE TO ASSIST ME. THE PERSON WHO ANSWERED THE PHONE SAID TO ME MY MATTER WAS RESOLVED ,BEFORE I INSISTED AND MADE HIM AWARE THAT I WAS TOLD SOME ONE WOULD CALL ME BUT ,I GOT NO PHONE CALL.HE ALSO REPEATED THE SAME OLD STORY [SOME ONE WHO IS IN CHARGE AND DEALING WITH MY MATTER WILL CALL ME].HOLLARD LEGAL IS SO USELESS THAT THEY EMPLOY PEOPLE WHO ALWAYS PASS THE BUCK AND YOUR MATTER WILL KEEP ON BEING REFERRED FROM ONE ATTORNEY TO ANOTHER WHO WILL ALSO REFER YOUR MATTER TO SOME BODY ELSE. WHAT THEY ARE VERY GOOD AT IS TO DEBIT YOUR BANK ACCOUNT REGULARLY .MY MATTER IS STILL OUTSTANDING