HO
Hannes O

1 reviews | Active since Nov 2014

29 Feb 2016, 08:49

Empty Promises in Accounts

Oh dear....here we go again....<br> <br> <br> TELKOM you truly are my favourite company when it comes to having empty promises. At least with Verimark or cheaper products, you know that it will not live up to the expectations, however, they have fine print that covers them.<br> <br> <br> TELKOM on the other hand made a promise to me that the R414's penalties ABSA charged me due to TELKOM putting through debit orders all willy nilly!! These finances were supposed to pay for my real debit orders(WHICH I AT LEAST KNEW ABOUT!!!) and my account went so deep in the red that ABSA almost put me up for debt review! <br> <br> Telkom has outdone themselves this time!!! <br> <br> I am cancelling my contracts as soon as they expire...oh wait...that's now!! :)<br> <br> ===<br> <br> Here's the punch line. I phoned into TELKOM and asked whether any and all penalties charged by ABSA will be reimbursed by TELKOM, and that I don't have to worry about a thing. Since these calls are recorded for \Training and quality\" purposes I would like Telkom to draw that bad boy out of the folder, and PAY BACK THE MONEY!!!!!!"

0
Replies (1)
Telkom
Telkom's reply29 Feb 2016, 10:00
Official
Hello HannesOlivier29,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is: SM192558

Regards
Luleka
Telkom Social Media Team