AC
ANN C

1 reviews | Active since Jun 2016

06 Jul 2016, 13:53

EMPTY PROMISES FOR CORPORATE LINES CANCELLATION

<p>My Post on Hello Peter 20/06/2016</p> <p>TELKOM - IMPOSSIBLE TO CANCEL BUSSINESS LINE</p> <p>Our Company has tried cancelling our telephone and ADSL contracts & lines. I took all necessary documentation into Telkom Greenstone, to be told the papers had to be emailed. The lady at Telkom Greenstone assisted me by mailing them while I was in the store. Needless to say, we are still frighting daily to get this cancelled. We have had no assistamnce whatsoevee. I have emailed approximately 7 different add and still nothing<br /><br />Jun 20, 2016<br />2 weeks ago<br />Official business reply:<br />Hello ANN1962</p> <p>This response serves as confirmation that your query has been received. <br />Your reference number : AI ********** <br />A consultant from our fulfillment team will be in contact to assist with the query.</p> <p>Regards<br />Noleen<br />Telkom Social Media Team.</p> <p> </p> <p><br />Jul 6, 2016<br />5 hours ago<br />ANN1962:<br />Gooday Noleen</p> <p>Once again -no result. All I received was an email (your so called contact to assist) to apologise and that the problem would be seen to, credit would be passed etc etc etc. Documentation - ONCE AGAIN as per your email request was sent through and guess what ????? NO RESULT AND NO FURTHER COMMUNICATION. I have sent through all necessary documentation to ********** on 3 ocassions now since 20/06/2016</p>

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