EVDM
Elize Van Der Merwe

1 reviews | Active since Mar 2015

10 Oct 2015, 09:50

Empty Promises but guess you can expect it

This is beyond ridiculous. I have received an sms that confirms the following : \Dear customer. Please be advised that the conversion of your service number...on order ... has been completed and billing initiated wef 09/10/2015. Should you have any questions regarding the conversion of your service please contact tumi on ***. TELKOM. <br> HA HA HA Now there is no trace of the above. Got the sms and refuse to let this go. Previously they offered a 4 meg line for R 57.00 additional whereby myself and husband agreed to. This never happened. We went to the Telkom shop in Paarl and it was confirmed that the order is loaded. Two weeks after that we went to Telkom in Somerset and the "order\"" disappeared. Now with this the consultant"

0
Replies (1)
Telkom
Telkom's reply10 Oct 2015, 10:58
Official
Hello Elizevdm2922,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to the Accounts Department and feedback will follow. ***

Apologies for any inconvenience caused.

Kind Regards
Tebogo N
Telkom Social Media Team
***