NZ
Nomalungelo Z

1 reviews | Active since Jul 2013

03 Mar 2018, 11:50

Empty Promises and Overcharging

My mother took a contract with Telkom Mobile. They promised to give her 300 mins monthly but they have not. They then overcharged her on a debit order. Instead of R179 they debited R470,20. What the hell is that? Telkom in Clearwater could not help us with the matter.

0
Replies (1)
Telkom
Telkom's reply28 Mar 2018, 11:40
Official

Hi Zwanenc

Thank you for contacting us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you and for late response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,