Empty promises and no action - ***0

<p>The abovementioned case was lodged on the 3rd of October 2016. On the 4th "someone" apparently phoned me on my cellphone but I did not receive ANY missed calls. I have been phoning every day since then to get the matter resolved for my LTE to be connected. Very day I am told an email is sent to the technical department as they are not available to take phone calls. Holding on for ages listening to annoying music. I have spoken to 2 managers - the one I dealt with on the 11th of October was really not the best call ever. He did not apologise for my frustration or that I had to hold on for 38 minutes to speak to him. Then today I spoke with Sheldon - I thought that now I will be assisted. He left a voicemail at 13:34 (after saying he will phone me just after 13:00). The voicemail indicated that he will phone me back in a few minutes. 3 and a half hours later and no follow up phone call from Sheldon. I then again phoned - then I was told he will phone me in the next few minutes. That was 30 minutes ago. Pathetic service to say the least.</p>