Empty promises

Dear readers,

If you are thinking to apply for a cellphone contract and you find yourself on hello peter to see a few reviews I hope the following info helps

I app**** at Telkom a total of 3 times. I was approved according to the person that assisted me. My first application for a cellphone EVER was approved so obviously I was extremely happy. Only to find out that they didn't have stock but that wasn't going to get me down. This person then directed me to an Istore at Brooklyn which is approximately 40 minutes away from the store where I was. The person assured me there would be no issues once I get there. So off I went to an Istore. At the Istore I had to do the application from scratch which I obviously did and after about a week I found out that the paperwork never got sent through for the evaluation to be completed. Never the less long story short I wasn't approved. After giving it some time I went back to a Telkom store to re-apply for the same phone, same price and same package. I spoke to the person who assisted me this time around, the person said we can do the application but they will need to get the phone because they don't have the phone told me it could maybe arrive on Friday (basically a week later). This weekend my husband and I went to Telkom to find out if they had stock and we ended up speaking to the manager who assured me that they will find out about stock and then let me know. Today the manager admitted he could not find an order on the system.. after a week you'd think they would have a better answer than they will let me know. I don't expect VIP treatment but I do expect to receive the product Telkom claims to offer.

3 times app****, once rejected, twice approved and I still have no clue when I will get the phone or how they even advertise this phone if they can't get me one.

This company requests my private information to evaluate my credibility yet when it comes to giving me the service/product they advertise and approved to give I'm left in the dark.