AM
Amanda M
1 reviews | Active since Mar 2018
25 Mar 2018, 10:16
Empty promises
I have reported the faulty line on 3 January 2018. They haven't sorted out the matter since then, but still taking my money from my bank even if I haven't used the internet since then. I have tried to contact head office on numerous occasions without response. just empty promises. And as a result I had to cancel my services with Telkom. Please assist!!
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Telkom's replyOfficial
17 Apr 2018, 12:09Hi Amanda163,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
I have sent you an email regarding your post. Would you please see and advise.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,
Telkom's reply17 Apr 2018, 12:09
Official
Hi Amanda163,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
I have sent you an email regarding your post. Would you please see and advise.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Best regards,