1 reviews | Active since Sept 2015
So, like many South Africans, a time in my life came, where I had to move to a different home. As I am a well organized person, on the 7th of november 2017 if called telkom to put it a request for a line transfer to my new address. "Yes sir, no problem sir" the 1st available date is late november. So I said, no no, please can it be done on the 15th of december?(more than a month of notice) Yes sir, no problem. So on the 21st of november a telkom technician phones me, good day sir, I am here to install your new line, I said to the guy, im sorry, but you cant as I havent moved yet, "oh yes, I see its only for the 15th of dec 2017, ill be back then sir". So the 15th came and went. Today is the 22nd dec 2017. Ive long moved and have gone on holiday. STILL NO TELKOM!! But come end of the month, and the bill has to be paid, the fact that you dont have the use of a telkom line, doenst reflect on your account, oh no... you WILL pay every cent.
THANKS FOR YOUR PATHETIC SERVICE TELKOM!!!
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Bronwyn
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Good Day
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We have logged your request for assistance, and investigation. Your social media reference number: AI***
Please accept our apologies for the inconvenience caused,
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Telkom Social Media Team
Bronwyn
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