EMPTY PROMISES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
<p>I don't have words to describe how angry I am at TELKOM!!! I got a reply on my previous hellopeter review that my Telkom account with number ********** 867 is now successfully cancelled. BUT STILL THEY DEDUCTED R784.68 FROM MY BANK ACCOUNT LAST NIGHT!!!!</p> <p> </p> <p>Who ever that is working for Telkom that is reading this, please get someone that understand English to help you with this if you don't understand! I AM NOT GOING TO PAY FOR THIS!!!! IT IS NOT MY FAULT THAT YOU DIDN'T DO YOUR JOB IN CANCELLING THIS WHEN IT WAS SUPPOSED TO BE CANCELLED.</p> <p> </p> <p>If I don't get a positive reply by the end of this day I will have to seek legal advice. It is clear to me that Telkom doesn't listen to the customer maybe they will listen to the law!</p> <p> </p> <p>Today I will have to go back to the bank to reverse this debit order once again. It is costing me R25 every single time I have to do this and my credit record is looking bad because of this. MY BANK FEES IS OVER R200 ALREADY, BUT TELKOM DOESN'T CARE. </p> <p> </p> <p>CUSTOMER CARE DOESN'T EXIST, SO DON'T CALL YOURSELF THAT!!!!</p> <p> </p> <p>YOU BETTER GET BACK TO ME TODAY WITH A WRITTEN LETTER THAT IT IS CANCELLED AND THAT I DON'T OWE YOU ANY MONEY!!!!!!!!</p>
Good day Lorien ,
Your query has been logged and sent to our Billing Team for further assistance.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Lorien ,
Your query has been logged and sent to our Billing Team for further assistance.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
