1 reviews | Active since Feb 2017

22 Feb 2017, 11:59

EMPTY PROMISES

<p>I WROTE A REVIEW IN THE START OF THE MONTH ABOUT THE PROBLEMS IM HAVING WITH TELKOM NOT CANCELLING A CONTRACT AND STILL TAKING FUNDS FROM MY ACCOUNT. STILL NOTHING HAS BEEN DONE AND WE COMING TO THE END OF THE MONTH IN WHICH FUNDS WILL BE TAKEN AGAIN!!! CAN SOME1 PLEASE HELP ME RETRIEVE MY MONEY BACK WHICH IS OWED TO ME SINCE THE END OF NOVEMBER!!!! I KEEP ON EMAILING THEM AND PHONING THROUGH BUT I GET A DEAF EAR... THIS IS GOING ON FOR 3 MONTHS NOW... HELP IS NEEDED..</p> <p> </p> <p>EBRAHIM LAMBAT</p> <p> </p>

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Replies (2)
Telkom
Telkom's reply23 Feb 2017, 07:24
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply24 Feb 2017, 10:25
Official

Good Morning Ebrahim,

We sincerely apologize for the delay.

We will follow up with our team and revert back to you.

Regards,

Busi

Telkom Social Media Team

Best regards,