Empty promises

<p>Response to complaints on Hello Peter = super fast! [ few hours later]</p> <p>Fixing the problem = NOT AT ALL. [ Nearly a month passed since my last post and the the issue just got worse. ]</p> <p> </p> <p>Simple problem: I took out an upgrade contract at R179 pm.</p> <p>I got billed R704 pm via debit order.</p> <p>I refused to pay the excessive bill and reversed it. This happend 3 months in succession.</p> <p>Telkom was not able to fix it and after 3 months they cut my service..."because I did not pay"</p> <p>I eventually paid more than really due on promise that they will fix the issue.</p> <p>Telkom accounts section is still not capable to fix the mess they created.</p> <p>I lost my ported number in the process. Their response to my last complaint was that they can restore it for me as prepaid. Now they are again witholding this with the excuse that I owe them cancellations fees! Can you imagine: THEY cancelled the contract due to THEIR INCOMPETENCE. Yet they want to bill me for the mistake.</p> <p>Let's see what empty promises I will get this time.....</p>