Empty promises

I entered a new contract with Telkom mobile on 30/10/2015. I was told the process will take 48 hours. 48 hours later, I got my sms stating that I have been approved and a debit was taken off my account.<br> <br> I STILL DO NOT HAVE MY PHONE!<br> <br> I do not even have a tracking number for my order.<br> I phoned the call centre and was told that it can take up to 72 hrs and must just be patient. STILL NO PHONE!<br> I called again and was told it can take 5-7 working days. YESTERDAY was 7 working days. STILL NO PHONE!<br> <br> I have been promised to be phoned back every time I called and I am still waiting for my phone call, from 7 days ago. I have logged onto the web to chat to an consultant. I ticked Sales Enquiry, but apparently they do not deal with new contracts. They also promised to call me back, but nothing came from it.<br> <br> You already have my money. Now just deliver me my phone! PLEASE!<br> <br> I have already cancelled with Vodacom on 31/10/2015 and I've been on prepaid since. why can Vodacom deliver in 24 hours, but Telkom takes 7 days???<br> <br> I have to stay on hold for 15 minutes at a time every time I phone 10213.<br> There are telecom companies that are utilising YOUR products better that YOU are!!! It's a disgrace!