MK
MJ K
1 reviews | Active since Feb 2015
10 Sept 2015, 12:28
Empty promise TELKOM
I loaded a complaint on Hello Peter last week, Telkom rep**** that they will call me, but AGAIN they did not deliver on their promise...<br> <br> I've been struggling for 2 months now to get my line up and running, TELKOM didn't pitch on their last 3 appointments that they made and today is the 4th one that they missed...<br> <br> My previous complaint reference number was: SM142361...<br> <br> Nothing happened after my complaint and numerous calls to the call centre, I spoke to Thembi Zwane who promised to call me back, AGAIN AN EMPTY PROMISE!!!<br> <br> When will my line be installed???
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Replies (1)Telkom's replyOfficial
10 Sept 2015, 13:03Hello mj.edprevent@,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142361
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142361
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply10 Sept 2015, 13:03
Official
Hello mj.edprevent@,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142361
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM142361
Regards
Luleka
Telkom Social Media Team
Best regards,
