CR
Cheryll R

1 reviews | Active since Mar 2010

24 Mar 2015, 09:10

Employ people who can read English please

I go into Telkom to change my banking details. They key it in, then deactivate the new account details and reinstate the closed one.<br> Then they sms me to tell me they cannot send me my invoices....because my email address is wrong. Well....when i enquire as to what email address they have...it is nothing like mine.<br> Please guys. If you want to run a business employ people that can capture your contracts properly. Don't get me to do your work and then want to cut my phone off...Uh uh....I don't think so.

0
Replies (1)
Telkom
Telkom's reply24 Mar 2015, 10:32
Official
Hello 3002cdr,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our Billing Department and feedback will follow.

Please find your ***

Regards,
Zandiswa Gunu
Telkom Social Media