Emotional distress

I can't begin to explain the emotional distress this is causing me. Telkom sent me a bill of R1300 which I queried. The agent told me I owe nothingyou as I'm in credit of R790. I receive a statement later of R2100. I query it and then I'm told I owe R900. Then I get told yesterday R1400. Nobody can give me answers. I only have a landline whichwith went active on October 16,2017 and costs R165. I called to query price ofof adsl and said I'm going with web as theywe cheaper, two days later telecom rocks up to do the adsl- a call recording Will prove no permission given to upgrade the line. none the less,, that costs R199 and wentI aactive October 29. All I should owe is R165 plus R199 plus pro rata for October. Nobody can explain all this different amounts to me. Facebook messenger agents don't replywant, if they do they respond with my balance not reading my query with understanding. When I reply they take hours to reply. Even tho it states they typically reply instantly. I have screen munches from all the different agents stating all different amounts and given me each all different information. I really can not deal with this anymore. I'm sick and tired of begging to be helped. Look what I have to resort to, to get attention? Hello Peter. Everyone told me that I need to prepare for ****ty service when I did my landline. I never knew how real it was.

Please can someone call me to sort this **** out because I know come month end I don't pay the huge bill you sent me then my line will be cut leaving me with even more frustration. Like you need to realise you doing something wrong here?????????????

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