embarrassing service

Been offline 2 weeks today which would take a tech 10min to sort my dslam at exchange. After 2 weeks still trying to clear the port and telling me to reset my password, reprogramme router. Shouldn't take a rocket scientist to understand that if I took my router to a neighbor and connects perfectly that if the same router doesn't work my on my line... it's not the router or my side. As of today some obviously unskilled technician said the fault was resolved although there is still no movement on the line since the 28th. My days of complimenting Telkom is a sad past. I don't believe they are capable of the task at hand and don't believe the line will ever be restored. This is quite honestly the worst service delivery I have ever received from anybody. Time to move on. This obviously not aimed at the Telkom rep that has to answer this message but more to a service I can't rate. If you want to help get the tech to phone me so I can help him do his job. Never been this disappointed in a supplier ever. I just had to pay the invoice (full). Can I invoice you for 2 lost clients and my 3g bill that is still climbing. Don't believe this will be resolved.