Emails for telkomsa.net are not being received

Item: Telkom
Rating: 1

I have a telkomsa.net email address with Telkom. On Wednesday 11th July 2018 I didn't receive any emails. I know this is incorrect as I have things that I have subscribed to that I get on a daily basis and I never received them. I also sent my telkomsa.net an email from another email account and I still have not received it. This really makes me wonder if I have not received some important emails. Why I don't understand is that there is nothing in the media about this. Nothing showing on online searches. No apologies from Telkom explaining what happened. I am left wondering if it would be safer to register for another email address with a different provider but the problem is I have used this email address for a decade and its going to be a huge mammoth task to change now.

Helpful (0)

Replies (2)

's updateReviewer Update

20 Jul 2018, 13:55

All you are doing is acknowledging my complaint but you are not helping at all. You are not explaining to me what happened? Am I still going to receive emails that I didn't receive on Wednesday 11th July 2018? Is this an ongoing problem because I'm left wondering are there other emails that I am not aware of that I'm not receiving? Can I give you my email address so that you can investigate.

's update20 Jul 2018, 13:55

Reviewer Update

's updateReviewer Update

13 Aug 2018, 12:02

Its happening again for the 4th time now??????. Please just let me know if this is going to be an ongoing problem as if it is then I need to register another email address somewhere?

's update13 Aug 2018, 12:02

Reviewer Update

Its happening again for the 4th time now??????. Please just let me know if this is going to be an ongoing problem as if it is then I need to register another email address somewhere?