Email addresses

I've been in contact with Telkom since 29 April to add 2 addresses to an current account. I was on hold with Telkom for about 6hrs in total. I've send emails to Idirect and got the following reference number: [URL Removed] #693359. I've been to the Tekom branch in Canal Walk. They send a consultant to me Nwabisa Didishe (N)<br> Business Consultant Small and Medium Business Services. Al she did was to send another mail to Idirect. What on earth should we do to get some service from Telkom???<br> <br> <br>