1 reviews | Active since Jan 2010
EMAIL ADDRESS CANCELLED
<p>I requested migration of my DSL line and completed the required form. On the form it is clearly stated that only my the DSL line needs to be cancelled. Now my email address has also been cancelled. Please reinstate my email address ASAP.</p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
My email is still not working and according to Thina in your call centre, there is no record of it on the system, although I received an SMS yesterday with my email details and password. Thina enquired about a T.I.N. number that would have been sent to my email address, which I cannot access at the moment. I am very disappointed in your service. I am expecting important emails and due to Telkom's incompetence, I must be subjected to stress. Please restore my email immediately.
My email is still not working and according to Thina in your call centre, there is no record of it on the system, although I received an SMS yesterday with my email details and password. Thina enquired about a T.I.N. number that would have been sent to my email address, which I cannot access at the moment. I am very disappointed in your service. I am expecting important emails and due to Telkom's incompetence, I must be subjected to stress. Please restore my email immediately.