EMAIL ACCOUNT BLACKLISTED FOR NO REASON, PATHETIC!

Our emails worked perfectly good. Since Wednesday, our clients said our emails are returning to them. I tried to send a email myself from another account and it returned saying that our email account has been listed on [URL Removed] Sabi a technician at Telkom tried to helped me but with no success and she escalated the problem with reference number ***. I spoke to our ISP - Afrihost and the technician explained to me what happened. I phoned Telkom back stating the problem, telling them exactly what the nature of the problem is and what they are supposed to do. Mmajoele assisted me this afternoon to tell me it will only take again 48 hours for the problem to be resolved. (***. It really looks like if you want a problem to be solved, you as the client needs to know exactly what the problem is and how to resolve it. Our clients are not able to send emails to us and we loose business by the minute. This is really the worst service ever that we received from Telkom!! This problem is still not resolved!!!!