elkom continues to debit my account without my consent is not only unprofessional, but also ********.

Subject: Urgent Cancellation Request & Dispute of Unauthorized Charges Dear Telkom Customer Service, My name is Lerato Precious Skosana, and I am writing to formally raise a serious concern regarding an unauthorized billing on my account and to request the immediate cancellation of any further charges related to a contract that has ended. I signed a contract with Telkom in March 2022 for an Acer laptop, with a clear and agreed contract term of three years — commencing March 2022 and ending on 30 April 2025. The agreed monthly payment was R405, which I paid diligently for the duration of the contract. To my shock, on 15 May 2025, Telkom debited R105 from my ABSA account — an amount I did not authorize and a continuation of services I did not agree to. I reversed the debit as it was clearly outside the terms of the original contract. However, on 28 May 2025, Telkom debited the same amount again. Let me be absolutely clear: I did not agree to any contract renewal, extension, or new subscription for R105 or any other amount. My obligation to Telkom ended on 30 April 2025, and I have no interest in continuing any form of service or entering any new agreement. The fact that Telkom continues to debit my account without my consent is not only unprofessional, but also ********. This amounts to forced contracting and constitutes a violation of my rights as a consumer. I cannot afford wasteful expenditure for a service I did not request, approve, or benefit from. I demand the immediate cancellation of any active services or billing linked to this contract. Furthermore, I request written confirmation that my account has been closed and that no further debits will be processed. Regards, L.P. Skosana Cell: *** / ***