GD
Graham D

1 reviews | Active since Jan 2020

03 Mar 2021, 15:51

Eish Telkom.

I have no words. I Cancelled my ADSL Telkom line Last year June as I relocated. As per the telephonic instructione on the Gated Community customer care line i sent my cancellation request to *** and later also to '***'; '***'; '***'; '***'. I took a new month to month contract at my new residence from June. I soon reallised the were billing me for both the lines month after month. I have sent numerous emails and canselation forms to telkom. I have been to the telkom ofice twice. I have a huge paper trail of trying to cancel the lines. and decided to stop paying as I was billed monthly in excess of R1500 where the bill should have been just under R600. SInce i have started the canselation proscess i have not received even one email or phonecall from telkom to help me or enquire why I am not paying. No confirmation emails that they have received my cansellation requests. My total bill with telkom is now almost R10000.00. I refuse to pay this, as I know i will never get it back. Now Telkom has handed me over to nudebt for debt collection. Meanwhile my account is just growing. I have contacted nudebt to try and resolve this bu they can not help me in any way apart from collecting the money. I have also been threatened now for being black listed.

This is very poor. If I end up being black listed for this I will take legal action against telkom.

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