Eish, Telkom!!!

Dear Telkom,

Guess what? I’m back with another letter. Seems as if it is one letter per month, because in the first place your lines are so bad that we have a problem with it every month, and secondly- I have had no internet connection for days, I phoned the call centre three times every day to hear what is going on- and every agent tells me that a technician will phone me. But they don’t, so my only option is to complain and complain and complain because I am not receiving a service which I am paying for- and Telkom just could not care less.

Once again it is a small issue, but it takes a technician days to just dial my cell number and update me on what is going on.

And please may I say again, when we are one HOUR late with payment you cut our lines, but you can just keep us on a line- paying for stuff we don’t even get, and you just don’t care.

Maybe it is time now to move from this pathetic service because I am the only person in our neighborhood who can’t join the party because our internet is forever not working. It’s a monthly thing now. Which would be fine if your pathetic technicians could just fix the problems!!!!

I am so fed up with you guys. I really can’t wait to write the “goodbye and good riddance” letter!

I will warn everyone as far as I go not to go to Telkom!