1 reviews | Active since Mar 2017
Eight Time/Telkom Rip-off scheme
<p>I signed up to a Telkom Mobile Internet Promo 5 contract with Telkom mobile in 2014. I have been purchasing top up date through Eight Time which is Telkom's provider for for buying additinal Data Bundles. I have been doing this until the beggining of this year, now this service simple takes my money and does not load the additional data bundle I have purchased. When visiting the Eight Time web site and trying to use the "Didn't Receive your Purchase" Tab, the system will not upload my proof of payment and then at the bottom it asks you to enter the codes in the image above, There is no Image. So you cannot complete your transaction. So I phoned Telkom on 081180 and when I eventually get a consultant on the line they tell me that my type of contract cannot be topped up when I have been doing this regularly for two years. This is in my opinion one of those ****s where they hope you will just ignore them and accept the loss. </p>
Dear Launa,
I have received both of the two purchases I made, however the one has been converted to 300min of fixed voice. This I think came about because I did not put FREE behind the reference number when I did the EFT payment. I didn't know that Eight Time had changed this it just used to be the mobile number. Is there anyway of converting this to Data?
Otherwise I must say things are coming right. Thank you for your effort, much appreciated.
Kind Regards
Jonathan
Dear Launa,
I have received both of the two purchases I made, however the one has been converted to 300min of fixed voice. This I think came about because I did not put FREE behind the reference number when I did the EFT payment. I didn't know that Eight Time had changed this it just used to be the mobile number. Is there anyway of converting this to Data?
Otherwise I must say things are coming right. Thank you for your effort, much appreciated.
Kind Regards
Jonathan
