****ed up service

Good day

Will like to report the ******* and ******** behavior of telkom.

Please see attached invoice which shows that was sent a bill statement due by or before the 5 July 2022 and see attached screenshots will see that 4/06/2022 which states that R48 will be debited as per bank account, than see screenshot 10/06/2022 advising that my account has been handed over to a collection agency. Yet bill that is dated 1/06/2022 stating that payment due by 5/07/2022. So telkom as *******ly and ********ly sent a legal document and than violated that legal document by going against that legal document which as cause me loss as it as effected my credit profile and stress and caused me to drive from Tongaat to Ballito this Saturday the 25/06/2022 which cause loss of funds as i had to put fuel in car.

I have call recording from time of sale which i have supp**** my FNB bank account details to the sales agent which telkom did not put yet mandate and t&c was read to 17/06/2022 when called telkom get told at first can by agent that can only pick up one sim contract and when asked for a TL always been told TL will call but never does.

Today when contacted the telkom again advised TL will call but never did.

Account was evan paid with extra than the bill statement on the 21/06/2022 and still receive such bull**** happening

This *********** and ilegal and ******** behavior of telkom need to be exposed to prevent others in SA suffering such lose and such ******* behavior from happening.

Kind Regards