****ED TO THE HIGHEST LEVEL OF PISTIVITY

<p>i took a contract with telkom at the mall of the south, a Huawei Nova, and i was told the following were the benefits:</p> <p>10G from 12am - 7am</p> <p>1G during the day internet</p> <p>2G whatsapp</p> <p>3000 free minutes telkom to telkom.</p> <p>i requested no spending limit and was told it is done</p> <p> </p> <p>1st week i battled to get my internet setting because no one knew what to do, i kept on calling the call center and was given thousand stupid excuses until i got through to someone who was honest enought to tell me that they dont have setting yet because the phone was new on the market.</p> <p>i only got to use the internet for 1 week and there after i couldntk when i called the call centre i was told i have reached my spending limit, off which initially i have said i don not want it and i was promised i will only be charged R349 and use only benefits provided and nothing more.</p> <p> </p> <p>went back to the mall of the south and i spoke to Sbusiso who apparently is a manager and to be honest this is the 2nd time this very same person promises and never deliveres. he said there was an IT issue and he would call me he has logged a requesr wit IT, and i asked him i will still carry my benefits because i had not used them instead i was charged for it, he mumbled as usual, since today i still have not received a call from him, today i received a statement saying i am owing R1200.</p> <p> </p> <p>i will reverse this debit order, and i dont not want this phone anymore as it was sold to me under false pretence, all that was promised was a lie. in short the 10G that was supposed to be free i am billed for it there was nothing free at all.</p> <p> </p> <p>i regret taking both contracts with telkom, once you have signed their contract you become a number no cares about you at all. i will not recommend this network to anyone . i have been reading reviews as well and i realised i am not the only one with the same problem. i am no long intrested in the apology of fixing whatever went wrong i just want this phone out of my sight and nothing to do with Telkom. with my 1st contract i had a problem as well and it was never sorted, i have whatsapps to prove, i spoke to Shanaz at the branch(mall of the south ) kept on going there daily for feedback until i gave up.</p> <p> </p> <p>people do not be fooled with cheap rates from telkom its not worth it, rather pay for good service and good cellphone network</p>