****ed Telkom Client

TelkomRSa Is *****, Someone Sim Swopped My Number Without Me Knowledge,I Just Saw The Phone Written Emergency Calls Then I Tried Calling My Number And It Rung And Answered By Someone I Don't Know.....What iS Confusing me Is That You Can Only Do The Sim Swop ON in There Shop And You Also Need A ID Book And My Question Is That Who Ever Sim Swopped My Sim Card How He/She Did It Without An ID Book?????