****ED OFFF!!!!!!!

This is absolutely pathetic! I am so annoyed with Telkom right now!!!! You tell them one thing and they go and do another. Train your damn staff properly!!!! I know so many people advised me to stay away from Telkom because you are USELESS and my answer was maybe my experience would be different?! Aaah no!!!!! You people need to think man!!! You deal with so many people on a daily basis!!! I got onto the phone with one of Telkom's representatives as I received a statement that actually shocked the living day out of me because I know for a fact that I pay my account ON TIME each and every month!!! I explained to them about 3 months ago not to debit my account and I would pay my account myself. They were all chirpy over the phone and advised me "sure! no problem" just for them to put a penalty on my account for a failed debit order and they have not allocated my last payment for August to my account YET!!!!!!!!!!!!!!!!! This is ridiculous man!!!!! I am SO ****ED right now!!!!!!!!! No one ever advised that a penalty would be charged to my account for a failed debit order plus bank failed debit order charges on top of it!!!!!!! Telkom can go to hell!!!!!!! I WILL NOT AT ALL BE PAYING FOR THE PENALTY AND I WANT TO SEE MY PAYMENT BEING ALLOCATED TO MY ACCOUNT!!!! YOU PEOPLE ARE MESSING WITH MY CREDIT SCORE AND I WILL NOT HAVE THIS!!!! NO ****ING WAY!!!!!!!!!!!!