****ed off Granny

In November 2020 I was offered a contract by a Telkom representative. I agreed to accept as it seemed like a good deal. I was sent a SIM card via Courier and told that as I was on MTN I would have to go to the Telkom shop to port the SIM. When I got there I was told that the SIM was incorrect and another one was taken out the drawer and inserted into my phone. So I ended up with a Contract and a Prepaid phone. For the last 4 months they have taken R99.00 per month off my bank account and as you can guess no airtime was added to my phone as the contract has a different number altogether. Last week I managed to get them to cancel the contract only to be told that I will have to pay R800.00 cancellation fees. What about the R400 I have already paid for NO AIRTIME. Most useless network I have ever had the misfortune to deal with.