****ed off Client Cancellation of contract

<p>Hi,</p> <p> </p> <p>I have been phoning in for the last 2 month asking about my contract cancellation. I have sent in the Cancellation form because this is what telkom say you must do after your 2 year contract otherwise your contract will automatically continue. Well I send it in December 2016 becuase my contract is ending in January 2017 so this is a month before the time right, since then my contract has not been cancelled its been 2month already. I phoned telkom a couple of times and the agents keep on asking me the same thing over and over keep on telling me the same thing over and over, that they will speak with their supervisor and I must send the cancellation form to the agent and believe me I did do this .Agent (Lechandra Dupelsen), (Zulfa Harnaker) ,supervisor only have ********** I can not do the same thing over and over Telkom you guys must do your work right. One of the agents even told me that they can see I have send in my cancellation form so *** why is my contract still not cancelled? I will not pay any fees for this Month untill this is sorted out. </p> <p> </p> <p>Regrads.</p>