****ed of Client )***** bad customer service

*****, bad customer service This is the 2nd time in 2 years that we having to struggle with Telkom, according to my knowledge when you open a contract you open it with your Document which has all your information eg name surname, and ID number

Telkom blocked our service because the payment cannot be allocated and the payment has been deducted via a debit order which was successful since last year, Come this year they giving us problems telling us that the payment was allocated to a different person's account when we check the statement on our account the initials is CAA instead of HN where they got that CAA is beyond my understanding when you call them they tell you they can't assist because you, not the account holder but I am his life partner, it was so easy for them to allocate the payment to someone else's account and give my partner a wrong name, Ive spend close to 600.00 on data because I need to work from home and need to make sure that I keep my job by having a stable internet, just to think of it they **** up a persons account but they won't refund your money back,

they think they are clever but they do not know who they are dealing with, If nothing has been done by the close of business today they will be dealing with my Lawyers as I will be opening a case of ***** cause what they are busy with is *****

Telkom need to step up they game because they gonna loose a lot of customers