****ED-*********** BUSINESS #TELKOMMUSTFALL

HI,I cancelled my Telkom account in April 2020 as my contract had ended, I did it online and I received an sms with a case #,it also said that an agent would call me ,When the agent called it wasn't for the cancellation, they wanted to offer me a new contract as they saw mine has ended , when I asked about my cancellation they had no idea what I was talking about ,it didn't show on their system , but yet they could see my contract had ended. So I went back online and did the cancellation a 2nd time , again received an sms with case #,up until today 25.06.2020,no calls from agents to finalise the cancellation I call then I'm on hold for more than an hour , spending more than r100 airtime and what makes it worst I still get billed every month even though I'm not using the LTE, funny part is if I try and stop the debit order they will blacklist me...now you tell me *** am I suppose to do, anyone trying to join Telkom....STOP, it will literally ruin your life and your budget, The most *********** service provider ever. There are so many bad reviews however I think they are thriving on it, because no one ever seems to get REAL service or HELP!!!