Easy to debit SLOW TO CREDIT!!!!!!!!

<p>I have cancelled my telkom contracts (3) in march 2016 until today 9th June 2016 debits has been deducted from my bank account. I have paid my cancellation fee of R16935.00 to telkom and my account has been in credit for 2 weeks now. I have been dealing with call centre agents since February and they are simply unable to help me. My credit amount of R5495 should've been paid out to me two weeks ago according to Bianca Delo from Telkom I'm sitting today and still waiting for that credit! Useless service they don't respond to my emails nothing i had to go so far adding the call centre agent on facebook that i can see if she is still alive because I haven't recieved any response ! I need help urgently </p>