Earth to Telkom

Good day<br> <br> After moving into our new home in February this year, we have tried with great disappointment to get a Telkom technician to our house to connect our Internet line. <br> <br> Upon first request (in Feb) we were told the infrastructure is there we just need the line connected and we are good to go. We were told it would take 7 - 14 days for installation. 15 days later we called only to find our request was nowhere to be seen on the system. We re logged a call out and were given a date of installation (4 April 2015). <br> <br> After spending all day at home waiting for a technician we were once again let down by a complete lack of service. We were told upon inquiry that the technician had been to our house and we weren't there which is impossible given that we waited at home for this specific reason. <br> <br> We re - requested a technician and to this day 5 months later we are still to see a Telkom representative at our home, nor have we had any communication despite multiple phone calls and emails being sent. <br> <br> Please can someone get a technician to my house so I can get Internet using your line and any other service provider that will minimise my dealings with Telkom. <br> <br> Yours sincerely, LZ