CS
Chris S

1 reviews | Active since Nov 2013

21 Dec 2015, 09:57

Early suspension. Again and again.

Today is the 21st of December and my line has been cut early again. Some of us don't get paid early, some of us don't get bonuses. So why the **** would you cut the line again? I've explained this before and I'll explain it again, payday for most is the 25th, it's December so it'll be the 24th, so please can you explain why the **** you would suspend my line early again? Have you no common sense? I'm not paying the ****ing reconnection fee again because it's unnecessary. I've changed ISP so I could get away from this ****. I have one more payment due to you and when I get my pay I'll pay it, but now I'm unable to work until such time. I'm tired of going through this every month explaining the same **** over and over again. I'm fed up with Telkom and I'm not surprised if you're voted the worst ISP in the world. Line issues latency issues early cut offs. You must be proud of the **** company you've built for customers no service. I'm just glad you've sent no notification that you'll be suspending my line would look great on a CPA case. Especially if you've overcharged me for reconnection.

0
Replies (1)
Telkom
Telkom's reply21 Dec 2015, 10:17
Official
Hello chris_s,

Thank you for making contact with us.

please be assured that we have sent your query to our Fixed Line team for their attention to assist in resolving your query.

Your reference number: SM169570

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team
***