JB
Jeleikha B
1 reviews | Active since Nov 2023
24 Jan 2016, 16:42
E Mail Server Down from 11th January 2016
So Telkom rep**** to my previous complaint apologizing and saying they will look into the matter, and so?? (Nothing). This is a business Mail address and thus far today being 24th January 2016 I am still not able to receive any mails. This has been the case since the 11th January 2016.<br>
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Replies (1)
Telkom's replyOfficial
25 Jan 2016, 02:14Hello Jeleikha,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM188136
Regards
Tumelo
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM188136
Regards
Tumelo
Telkom Social Media Team
Telkom's reply25 Jan 2016, 02:14
Official
Hello Jeleikha,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM188136
Regards
Tumelo
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM188136
Regards
Tumelo
Telkom Social Media Team