nS
nicolene S
1 reviews | Active since Mar 2009
12 Oct 2015, 09:24
E mail hacked - Telkom unable to resolve
In spite of me already having complained on Hellopeter and being busy trying to get Telkom to help me - this has now been ongoing a month without it being resolved. Why bother to send a system generated response to a Hellopeter complaint if nobody at Telkom intends doing anything to sort it out or at least communicating to me about how and when it will indeed be sorted out?
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Telkom's replyOfficial
12 Oct 2015, 10:10Hello nsteyn67,
Thank you for making contact.
We have sent your query to our ADSL line for further assistance and for contact to be made.
Your social media ref: SM152855.
We do apologise for the delay.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
We have sent your query to our ADSL line for further assistance and for contact to be made.
Your social media ref: SM152855.
We do apologise for the delay.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply12 Oct 2015, 10:10
Official
Hello nsteyn67,
Thank you for making contact.
We have sent your query to our ADSL line for further assistance and for contact to be made.
Your social media ref: SM152855.
We do apologise for the delay.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for making contact.
We have sent your query to our ADSL line for further assistance and for contact to be made.
Your social media ref: SM152855.
We do apologise for the delay.
Regards,
Boitumelo
Telkom Social Media Team