KC
Karin C

1 reviews | Active since Nov 2010

02 Dec 2016, 13:17

E mail cancelled without consent

<p>I have been trying on the phone for hours to get the correct depm to assist me, still no help. Telkom cancelled my email in stead of the landline. I want to re-connect the email address - who can help me?????</p>

0
Replies (2)
Telkom
Telkom's reply04 Dec 2016, 09:38
Official

Good day

Thank you for making contact with us. Please provide your ID number for our team to assist. You can send us a private message on Hello Peter or e-mail us at *** (subject line: AI***)

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply11 Dec 2016, 11:01
Official

Good day Karin

We are trying to resolve your complaint however, we require your id number to investigate. Please could you private message on Hello Peter or e-mail us at *** (subject line: AI***)

Regards

Hilary

Telkom Social Media Team

Best regards,