ZH
Zivai H

1 reviews | Active since Nov 2016

19 Dec 2016, 17:55

Dysfunctional Billing system part 2 plus video evidence ...

<p>The last time I complained Telkom asked me to provide evidence by way of a video to prove I was losing my money by using their sim card for international calls. Well I knew Telkom would not disappoint me and that the error would occur but this time I would have my tablet ready. I have a new video of me making an international call to my mum this time, the call did not go through but my money was taken. My cell c sim never does this. All the times, duration and balance are taken in explicit detail and of course this is a live recording. Please contact me and I will gladly send this video to you.</p>

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Replies (1)
Telkom
Telkom's reply20 Dec 2016, 15:14
Official

Good day.

Thank you for contacting us. Our consultants will be in touch to assist.

Regards,
Moenieb.
Telkom Social Media Team